NavayaTrace Start Your Recovery

Share recovery specialists

Your Shares. Your Legacy. Rightfully Yours.

NavayaTrace helps investors and families recover unclaimed, inherited and physical shares. We combine specialist experience with technology-enabled processes to make the recovery journey simpler, more organised and easier to navigate.

Start Your Recovery Explore How It Works
Illustration: an old paper share certificate and a modern demat holding record, linked by a step-by-step verified process SPECIMEN SHARE CERTIFICATE EQUITY SHARES Folio Holder HOLDING RECORD DEMAT
From legacy certificates to modern ownership.

Our experience

Experience you can measure

₹300 Cr+

Recovered by Our Team

Value recovered for clients across our team's professional experience.

900+

Client Folios Managed

Shareholding folios handled by our team for investors and families.

Figures reflect the combined professional experience of the NavayaTrace team. Every case is different, and outcomes depend on documentation and verification.

Situations we handle

Shares get stuck for many reasons. We help you find the way forward.

If any of these sound familiar, you are not alone. These are the situations we work on every day.

  • Old physical certificates

    Paper shares bought years ago that now need to be dematerialised.

  • Shares moved to IEPF

    Dividends went unclaimed for seven years, so the shares were transferred to the IEPF.

  • Inherited holdings

    A parent or relative has passed away, and their shares must be transmitted to the heirs.

  • Missing certificates

    Certificates that were lost, damaged or never received.

  • Incomplete KYC

    Old address, bank details, signature or nomination not updated with the registrar.

  • Company and registrar paperwork

    Forms returned or rejected, and it is unclear what is still needed.

Why NavayaTrace

Why families choose NavayaTrace

  • Specialised Share Recovery Experience

    Our team understands the complexities involved in IEPF claims, share transmission, physical shares and related documentation.

  • Attention to Every Detail

    From shareholder records to supporting documents, we take a careful and structured approach to every case.

  • Technology-Enabled Approach

    We use technology to support our work, improve efficiency and keep recovery processes organised.

  • Transparent Communication

    We explain the process, clarify the next steps and keep customers informed as their cases progress.

Our services

Our share recovery services

Five connected services, all focused on one goal: putting your shareholding back in order.

IEPF claims

IEPF Shares and Dividend Recovery

If your shares or unpaid dividends were transferred to the Investor Education and Protection Fund, we help you prepare the claim, gather the supporting documents and follow up with the company until it is processed.

  • Check what was transferred, and when
  • Prepare the claim and supporting documents
  • Follow up with the company through verification

Typical timeline: about 3–9 months, depending on the case. NavayaTrace is an independent firm and is not affiliated with IEPF or any government authority.

Ask about an IEPF claim

Transmission of Shares

After a shareholder passes away, heirs and nominees must complete transmission. We explain which documents apply and help prepare them.

Ask about transmission

Duplicate Share Certificates

Lost or damaged certificates? We help with the indemnity, affidavit and registrar forms. Replacement shares are credited to your demat account.

Ask about lost certificates

Physical Shares to Demat

Physical shares can no longer be transferred. We help resolve name, signature and KYC issues so they can be dematerialised.

Ask about physical shares

Shareholder KYC and Registrar Updates

We help complete the registrar's forms for PAN, address, bank details, signature and nomination, so future requests are not held up.

Ask about KYC updates

How we work

Experience You Can Trust. Technology That Makes a Difference.

At NavayaTrace, our team combines share-recovery experience with technology to make complex processes easier to manage. Behind every case is a team committed to careful documentation, consistent follow-up and keeping customers informed.

  • Careful Documentation

    We help prepare and review the documents required for your share recovery.

  • Regular Follow-ups

    Our team follows up with the relevant companies, registrars and authorities as your case progresses.

  • Keeping You Informed

    We communicate important developments and next steps throughout your recovery journey.

How it works

How recovery works

A clear path from your first call to completion. The exact steps depend on your case.

  1. Initial discussion

    Tell us what you have: certificates, folio numbers, a dividend letter or just a company name. We tell you honestly whether and how we can help.

  2. Holding and document review

    We check the status of the holding and list exactly which documents your case needs.

  3. Agreement and paperwork

    You sign our engagement agreement. We prepare the forms, and you sign where the claimant's signature is required.

  4. Submission and follow-up

    Applications go to the company, registrar, depository participant or IEPF Authority, and we follow up regularly.

  5. Recovery & Completion

    Once the applicable approvals and processing are completed, your shares are credited to your demat account and any recoverable dividend amounts are paid to your registered bank account.

About us

Our leadership team

A Mumbai-based team focused entirely on helping investors and families recover their shares.

Client experiences

What clients say

My father had shares in two companies that had gone to IEPF years ago. I'm based in Sydney, so I had no clarity on how to proceed. The NavayaTrace team helped us prepare the full documentation set and coordinated with the RTA for submission. During the process, they also identified additional unclaimed shares in Britannia Ltd that we were not even aware of. That was a big surprise. The entire experience felt structured and professional.
Vimal ModiNRI, Sydney, Australia
We were aware of some old Tata shares in the family, but didn't know the actual status. The team helped us verify everything, prepare the documents, and coordinate with the registrar properly. They also helped us identify a few additional unclaimed entries linked to the same folio. The process was explained clearly, and timelines were realistic. Overall, it felt well managed.
Yunush SholapurwalaBandra West, Mumbai
I had been postponing my mother's IEPF claim for a long time because I assumed it would be complicated. When I spoke to NavayaTrace, they broke the process down simply and handled the documentation and submission coordination. What stood out was that they didn't just work on what I told them — they also checked for any other linked assets and guided us accordingly. It made the whole exercise much easier.
Farhad MistryPowai, Mumbai

FAQs

Questions we are often asked

Still have a question? Get in touch with our team.

How long does IEPF share recovery take?

IEPF share recovery typically takes around 3–9 months, depending on documentation, company and registrar verification, the complexity of the claim and processing requirements. Some cases may take longer.

How do I know if I have unclaimed shares or dividends?

Common signs are old certificates at home, dividend letters that stopped arriving, or a relative who held shares. You can search the IEPF Authority's website by name, or share what you have with us and we will check.

How does your fee work?

Our professional fee is payable upon successful recovery, as per the agreed terms of engagement. The full terms are set out in your client agreement.

My parent has passed away. How do we receive their shares?

The shares are transmitted to the nominee or legal heirs. Depending on the value, and whether there is a nomination or a will, the documents may include a death certificate, a succession certificate or probate, or an affidavit and indemnity. We tell you exactly which apply.

I have lost my share certificates. What can I do?

You can apply to the company's registrar for duplicate shares. These are now issued for credit to a demat account, so you will need one. We help with the indemnity, affidavit and forms.

Are you a government body or connected to IEPF?

No. NavayaTrace Solutions Private Limited is an independent service provider. We are not a government authority, and we are not affiliated with IEPF, SEBI or MCA. You are free to apply directly without our assistance. We support those who prefer experienced help through the official procedures of companies, registrars and the IEPF Authority.

Is my information safe with you?

We use the information and documents you provide to assist with your share-related enquiry and recovery process. Where required, relevant information may be shared with the company, registrar, depository participant or competent authority involved in your case.

I live outside India. Can you help?

Yes. We support NRI clients remotely. Some original documents may need to be couriered, and some may need attestation in the country where you live.

Start your recovery

Have shares that remain unclaimed or unresolved? Let's understand your case.

Share a few details and a member of our team will contact you within one working day. There is no obligation to proceed.

Phone and WhatsApp+91 77602 11005
HoursMonday to Saturday, 9:00 AM – 6:00 PM IST
Mumbai office91SpringBoard, Gate No 2, Plant No. 6, LBS Marg, opp. Vikhroli Bus Depot, Vikhroli West, Mumbai 400079

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